Polymorphic doesn't view itself as simply another vendor, but rather as a partner in
the on-going effort to improve your IT environment. We are part of the
team and being part of the team means being held accountable for our
work. We expect it of our employees and we hope that you expect it of
That is why we provide guarantees in all our service levels. It is that simple. The question you should ask is why
all your vendors don't offer you the same kind of guarantees. We are confident in our
service, confident in our employees, and confident in our ability to
provide you with superior service.
Through our Service Level Agreements, Polymorphic Solutions Pty Ltd guarantees the performance of critical areas including:
Backup and Recoverability
Proactive Database Monitoring
Customer Defined Service
Tailored to Meet Specific Needs
Ask us how we can help you to lower your Database Administration costs whilst
keeping your Mission Critical Databases at their utmost proficiency.
Contact us to find out how a database support agreement can be tailored to meet your needs. Telephone +61 7 3236 5588 or email us today.